Terms of Use | RuleResource

1. Agreement to Terms

By accessing, browsing, or using the RuleResource platform located at https://ruleresource.com (the "Platform"), including any associated APIs, mobile applications, or related services, you ("User," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Use ("Terms"), together with our Privacy Policy, which is incorporated herein by reference. If you are using the Platform on behalf of an organization, company, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and the terms "you" and "your" shall refer to such entity. If you do not agree to all of these Terms, you must immediately cease all use of the Platform.

2. Description of Service

RuleResource is a healthcare compliance research platform that retrieves, indexes, synthesizes, and summarizes information from publicly available government regulatory sources, federal and state agency guidance documents, publicly available case law repositories, and other publicly accessible regulatory materials. The Platform uses proprietary research technology to generate structured research reports in response to user queries.

The Platform is designed as an informational research tool to assist healthcare compliance professionals, administrators, and organizations in identifying potentially relevant regulatory requirements. The Platform does not replace professional compliance programs, legal counsel, or qualified advisors of any kind.

3. Critical Disclaimers Regarding Platform Outputs

THIS IS THE MOST IMPORTANT SECTION OF THESE TERMS. PLEASE READ IT CAREFULLY BEFORE USING THE PLATFORM.

By using the Platform, you expressly acknowledge and agree to ALL of the following:

NOT LEGAL ADVICE. Nothing on the Platform, including all research reports, summaries, citations, regulatory interpretations, and any other outputs generated by the Platform (collectively, "Platform Outputs"), constitutes legal advice. Platform Outputs are not a substitute for the advice of a qualified attorney licensed in your jurisdiction.
NOT HEALTHCARE ADVICE. Platform Outputs do not constitute healthcare advice, clinical guidance, or recommendations regarding patient care, treatment protocols, or clinical decision-making of any kind.
NOT FINANCIAL, ACCOUNTING, OR TAX ADVICE. Platform Outputs do not constitute financial advice, accounting advice, tax advice, or guidance regarding reimbursement, billing, coding, or revenue cycle management. You must consult qualified financial, accounting, and tax professionals for advice on these matters.
NOT MEDICAL ADVICE. The Platform is not a medical device and does not provide medical advice, diagnosis, or treatment recommendations. Nothing on the Platform should be construed as medical advice.
NO ATTORNEY-CLIENT RELATIONSHIP. Use of the Platform does not create, and shall not be construed as creating, an attorney-client relationship between you and RuleResource, its owners, officers, employees, contractors, affiliates, or any other person or entity associated with the Platform.
NO PROFESSIONAL-CLIENT RELATIONSHIP OF ANY KIND. Use of the Platform does not create any professional-client, fiduciary, advisory, consultant, or other professional relationship of any kind between you and RuleResource or any person or entity associated with the Platform.
INDEPENDENT VERIFICATION REQUIRED. You must independently verify all Platform Outputs against current, official, authoritative sources before making any compliance, legal, business, financial, or operational decisions. Platform Outputs are a starting point for research only and must never be treated as definitive, final, or authoritative.
AUTOMATED CONTENT MAY CONTAIN ERRORS. Platform Outputs are generated by automated systems that may produce inaccurate, incomplete, outdated, misleading, or fabricated information, including incorrect citations to statutes, regulations, or case law that may not exist or may not say what the output suggests. Automated research systems may produce content that appears authoritative but is incorrect.
REGULATORY REQUIREMENTS CHANGE CONSTANTLY. Healthcare regulations, agency guidance, interpretive rules, sub-regulatory guidance, and case law change frequently and sometimes without advance notice. Platform Outputs reflect sources indexed as of a particular date and may not reflect subsequent amendments, new rulemaking, updated guidance, judicial decisions, enforcement actions, or changes in agency interpretation.
CONSULT QUALIFIED PROFESSIONALS. You must consult with qualified attorneys, accountants, compliance officers, healthcare consultants, and other professionals licensed in your jurisdiction and experienced in the specific regulatory areas relevant to your situation before acting on any information obtained through the Platform.
INFORMATIONAL RESEARCH TOOL ONLY. The Platform is an informational research tool only. It is not a compliance program, a legal compliance solution, a regulatory compliance guarantee, or a substitute for qualified professional advice. No use of the Platform will ensure, guarantee, or certify compliance with any law, regulation, standard, or requirement.

4. Acceptable Use

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You may not:

Use the Platform to generate research intended to facilitate fraud, abuse, waste, or any violation of federal or state healthcare laws, including the False Claims Act, Anti-Kickback Statute, Stark Law, or HIPAA.
Resell, redistribute, sublicense, publicly display, or commercially exploit Platform Outputs as a competing compliance research, legal research, or advisory service without our prior written consent.
Attempt to reverse-engineer, decompile, disassemble, scrape, crawl, or extract the Platform's underlying source content, proprietary indexes, models, prompts, system instructions, or technology.
Share your account credentials with individuals outside your licensed organization or permit unauthorized access to your account.
Use automated scripts, bots, crawlers, or other automated means to submit research queries, extract data, or interact with the Platform in bulk.
Use the Platform in any manner that could damage, disable, overburden, or impair any RuleResource server, network, or system.
Upload, transmit, or input any protected health information ("PHI"), personally identifiable patient data, or other sensitive healthcare data into the Platform. The Platform is not designed to receive, store, or process PHI.
Use the Platform to engage in any activity that violates applicable local, state, national, or international law or regulation.

5. Accuracy and Limitations of Platform Outputs

The Platform synthesizes publicly available information using proprietary research technology and third-party processing services. You acknowledge and agree that:

Platform Outputs are not guaranteed to be accurate, complete, current, reliable, or free from errors or omissions.
Platform-generated outputs may contain inaccuracies, fabricated citations, mischaracterized regulatory requirements, and other material errors.
Healthcare compliance requirements vary significantly by state, provider type, payer, service line, care setting, and operational context. Platform Outputs cannot account for all variables relevant to your specific situation.
RuleResource makes no representation or warranty that Platform Outputs are suitable for any particular use, including compliance planning, regulatory filings, audit responses, survey preparation, or government inquiries.
You bear sole and exclusive responsibility for independently verifying all Platform Outputs and for any actions taken or decisions made based on Platform Outputs.
The inclusion or omission of any particular statute, regulation, guidance document, or case in a Platform Output does not indicate that such source is or is not applicable to your situation.

6. Intellectual Property

The Platform, including its software, design, user interface, source indexing methodology, research synthesis pipelines, proprietary prompts, trade secrets, and all associated intellectual property, is owned by RuleResource and is protected by applicable intellectual property laws, including copyright, trademark, trade secret, and patent laws.

Research reports generated for your account are licensed to you on a non-exclusive, non-transferable, revocable basis solely for your internal compliance research use during the term of your active subscription. This license does not transfer ownership of any intellectual property to you.

The underlying regulatory text, statutes, regulations, and judicial opinions cited in Platform Outputs are government works in the public domain. However, the selection, arrangement, synthesis, and presentation of such materials in Platform Outputs is the proprietary work of RuleResource.

7. Subscription and Payment

Access to certain features of the Platform requires a paid subscription. By subscribing, you agree to pay all applicable fees in accordance with the pricing and billing terms presented at the time of purchase or as set forth in your subscription agreement.

Subscriptions are billed on the schedule specified at the time of purchase (monthly or annually).
All subscription fees are non-refundable except as required by applicable law or as expressly set forth in a separate written subscription agreement.
We reserve the right to modify pricing upon 60 days' written notice to active subscribers. Continued use of the Platform after the effective date of a price change constitutes acceptance of the new pricing.
Payment processing is handled by Stripe, Inc. We do not store your payment card information. Your use of Stripe is subject to Stripe's Terms of Service.
Failure to pay subscription fees when due may result in immediate suspension or termination of your access to the Platform without prior notice.

8. Limitation of Liability

PLEASE READ THIS SECTION CAREFULLY. IT LIMITS RULERESOURCE'S LIABILITY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RULERESOURCE, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS (COLLECTIVELY, THE "RULERESOURCE PARTIES") BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY KIND, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE PLATFORM OR ANY PLATFORM OUTPUTS, EVEN IF ANY OF THE RULERESOURCE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WITHOUT LIMITING THE FOREGOING, THE RULERESOURCE PARTIES SHALL NOT BE LIABLE FOR ANY: (A) COMPLIANCE PENALTIES, FINES, OR SANCTIONS IMPOSED BY ANY GOVERNMENT AGENCY, REGULATORY BODY, OR ACCREDITATION ORGANIZATION; (B) LOSS OF LICENSURE, CERTIFICATION, OR ACCREDITATION; (C) LOSS OF MEDICARE, MEDICAID, OR OTHER GOVERNMENT HEALTHCARE PROGRAM PARTICIPATION, ENROLLMENT, OR REIMBURSEMENT; (D) REGULATORY INVESTIGATIONS, AUDITS, ENFORCEMENT ACTIONS, OR PROCEEDINGS; (E) LEGAL FEES, COSTS, SETTLEMENTS, JUDGMENTS, OR AWARDS; (F) LOSS OF REVENUE, PROFITS, BUSINESS OPPORTUNITIES, OR CONTRACTS; (G) LOSS OF DATA OR DATA BREACH DAMAGES; (H) REPUTATIONAL HARM; OR (I) ANY OTHER DAMAGES, LOSSES, OR COSTS ARISING FROM YOUR USE OF OR RELIANCE ON THE PLATFORM OR PLATFORM OUTPUTS, REGARDLESS OF THE THEORY OF LIABILITY.

YOU ACKNOWLEDGE AND AGREE THAT THE RULERESOURCE PARTIES ARE NOT LIABLE FOR ANY DECISIONS MADE, ACTIONS TAKEN, OR FAILURES TO ACT BASED IN WHOLE OR IN PART ON PLATFORM OUTPUTS. YOU ASSUME ALL RISK ASSOCIATED WITH YOUR USE OF AND RELIANCE ON THE PLATFORM AND PLATFORM OUTPUTS.

NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS, THE TOTAL AGGREGATE LIABILITY OF THE RULERESOURCE PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE TOTAL AMOUNT OF SUBSCRIPTION FEES ACTUALLY PAID BY YOU TO RULERESOURCE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT PAID ANY FEES, THE MAXIMUM AGGREGATE LIABILITY SHALL BE ONE HUNDRED DOLLARS ($100.00 USD).

9. Disclaimer of Warranties

THE PLATFORM AND ALL PLATFORM OUTPUTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OR REPRESENTATIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE RULERESOURCE PARTIES HEREBY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO: (A) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT; (B) WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE; AND (C) ANY WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, CURRENTNESS, OR TIMELINESS OF PLATFORM OUTPUTS.

THE RULERESOURCE PARTIES DO NOT WARRANT THAT: (A) THE PLATFORM WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (B) THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) PLATFORM OUTPUTS WILL BE ACCURATE, COMPLETE, CURRENT, RELIABLE, OR FREE FROM ERRORS; (D) ANY DEFECTS OR ERRORS IN THE PLATFORM WILL BE CORRECTED; OR (E) THE PLATFORM IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

NO ADVICE, INFORMATION, OR STATEMENT, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM RULERESOURCE OR THROUGH THE PLATFORM SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE IN THESE TERMS. YOU ACKNOWLEDGE THAT YOU USE THE PLATFORM AND RELY ON PLATFORM OUTPUTS ENTIRELY AT YOUR OWN RISK.

10. Indemnification

You agree to indemnify, defend, and hold harmless the RuleResource Parties from and against any and all claims, demands, actions, suits, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees, expert witness fees, and court costs) arising out of or relating to:

Your access to or use of the Platform or Platform Outputs;
Any reliance you or any third party places on Platform Outputs, whether or not such reliance is reasonable;
Any decisions made, actions taken, or failures to act based in whole or in part on Platform Outputs;
Your violation or alleged violation of these Terms;
Your violation or alleged violation of any applicable law, regulation, rule, order, or industry standard;
Any regulatory investigation, audit, survey, enforcement action, or government inquiry related to your use of the Platform or Platform Outputs;
Any third-party claims arising from your use of Platform Outputs, including claims by patients, employees, contractors, business partners, payers, or regulatory bodies;
Any claim that your use of the Platform infringes or violates the intellectual property rights, privacy rights, or other rights of any third party; and
Any penalties, fines, sanctions, settlements, judgments, or awards imposed on or against the RuleResource Parties as a result of your actions or omissions.

This indemnification obligation shall survive the termination or expiration of these Terms and your use of the Platform. RuleResource reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify the RuleResource Parties, and you agree to cooperate with our defense of such claims.

11. Mandatory Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

Agreement to Arbitrate. You and RuleResource agree that any and all disputes, claims, or controversies arising out of or relating to these Terms, the Platform, Platform Outputs, or the relationship between you and RuleResource (collectively, "Disputes") shall be resolved exclusively through final and binding arbitration, rather than in court, except as set forth below. This agreement to arbitrate is intended to be broadly interpreted and includes, without limitation, claims arising under federal, state, or local statutory or common law, including contract, tort, fraud, and other intentional tort claims.

Arbitration Rules and Forum. Arbitration shall be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules and Mediation Procedures then in effect. The arbitration shall be conducted by a single neutral arbitrator. The arbitration shall take place in Dallas, Texas, unless you and RuleResource mutually agree to a different location. The arbitrator shall apply the substantive law of the State of Texas (without regard to conflict of law principles) in deciding the Dispute.

Arbitrator's Authority. The arbitrator shall have exclusive authority to resolve all Disputes, including the arbitrability of any Dispute, the enforceability, revocability, scope, or validity of this arbitration agreement, and any defense to arbitration. The arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which any award is based. The arbitrator's award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

CLASS ACTION WAIVER. YOU AND RULERESOURCE EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU AND RULERESOURCE EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE IN OR BRING A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS ARBITRATION SECTION SHALL BE NULL AND VOID.

JURY TRIAL WAIVER. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND RULERESOURCE EACH WAIVE THE RIGHT TO A JURY TRIAL IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM.

Small Claims Exception. Notwithstanding the foregoing, either party may bring an individual action in small claims court for Disputes within the jurisdictional limits of such court, provided the action remains in small claims court and is not removed or transferred to a court of general jurisdiction.

Statute of Limitations. You agree that any claim or cause of action arising out of or related to your use of the Platform or these Terms must be filed within one (1) year after such claim or cause of action arose. Failure to file within this period shall constitute a permanent bar and waiver of such claim.

Opt-Out Right. You may opt out of this arbitration agreement by sending written notice to support@ruleresource.com within thirty (30) days of first accepting these Terms. Your notice must include your full name, account email address, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, all other provisions of these Terms will continue to apply.

12. Governing Law and Jurisdiction

These Terms and any Dispute arising out of or relating to these Terms or the Platform shall be governed by, construed, and enforced in accordance with the laws of the State of Texas, without regard to its conflict of law provisions or principles, and without regard to the United Nations Convention on Contracts for the International Sale of Goods.

For any claim or proceeding not subject to arbitration under Section 11, you agree to submit to the exclusive personal jurisdiction and venue of the United States District Court for the Northern District of Texas, Dallas Division, or the state courts located in Dallas County, Texas, and you waive any objection to jurisdiction, venue, or inconvenient forum in such courts.

13. Termination

We may suspend or terminate your access to the Platform immediately and without prior notice if you violate these Terms or engage in any conduct that we determine, in our sole discretion, may harm RuleResource, the Platform, or other users. We may also terminate your access for non-payment of subscription fees or for any reason upon thirty (30) days' written notice.

You may terminate your subscription at any time by contacting support@ruleresource.com, subject to the non-refund provisions in Section 7.

Upon termination, your right to access and use the Platform immediately ceases. Sections 3, 5, 6, 8, 9, 10, 11, 12, 15, and 16 shall survive termination of these Terms.

14. Changes to These Terms

We reserve the right to modify, amend, or update these Terms at any time in our sole discretion. We will notify active subscribers by email at least thirty (30) days before material changes take effect. The "Last updated" date at the top of these Terms indicates when the most recent revisions were made. Your continued use of the Platform after the effective date of any revised Terms constitutes your acceptance of and agreement to the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform.

15. Severability

If any provision of these Terms is held by a court of competent jurisdiction or arbitrator to be invalid, illegal, or unenforceable for any reason, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of the remaining provisions, which shall continue in full force and effect.

16. Entire Agreement

These Terms, together with the Privacy Policy and any separate subscription agreement between you and RuleResource, constitute the entire agreement between you and RuleResource regarding your use of the Platform and supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether oral or written, regarding the Platform. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17. Contact

If you have any questions about these Terms, please contact us at support@ruleresource.com.